We're here to help
Are you a retail store / marketplace, looking to have Reverce merchandise on your store?
We are a brand that believes in expansion through collaboration and would love to explore retail possibilities with eligible partners. Kindly connect with us on - firstname.lastname@example.org or whatsapp on 8530006138
Are you a customer looking to give us a feedback?
We would love any kind of feedback that helps us improve your experience. Do not hesitate to drop us an email on - email@example.com
We appreciate the time you took out to write a feedback and help us become better.
Are you an influencer / artist / musician or any person who represents a community?
We appreciate and support people who represent creative communites (specifically related to music / fashion / content / streetwear ). We're very open to working with creative individuals, given that they meet the criteria. We would like to send across a gift from Reverce with this collaboration as well. If you are any such individual, let's discuss this on firstname.lastname@example.org
Are you an individual with a skillset that we, as a digital fashion company may need?
We're looking to hire interns and mid-level positions in the creative / analytical / fashion / marketing space. Kindly drop us your resume on - email@example.com
We will get in touch, if your skillset suits our needs.
When will my order ship?
For all domestic orders, we have a processing time of 1-3 business days to get your order ready for shipment
I just placed an order. Can I cancel it?
Once an order is placed, it cannot be cancelled. However, in case done quickly (Within 1 hour of placing the order) we may be able to cancel your order. Please contact us asap on 8530006138 so that we can check it's eligibility and process your request.
Can I add / remove / modify products from my order once I place it?
Once an order is placed, it cannot be modified. However, in rare cases if done quickly and for a valid reason, we may be abe to modify your order. For such requestscontact us.
How do I track my order?
Tracking information will be sent on your registered email once the order is dispatched
Shipping and returns
Who is your shipping partner?
We ship Pan-India with Shiprocket
Can I return / exchange the products once I place the order?
Exchanges can be made within 7 days of delivery and are are only eligible if the item to be exchanged is the same and only varies in size (i.e you cannot exchange a Stone Paisely crewneck for a Pine tee)
We provide returns only in special cases. Incase you received the wrong product or received a product with defects or damages we will replace / return your product. To place a replacement / return request contact us on 8530006138
How do I place a return request?
For exchanges, we charge a fee of ₹100. This fee goes towards the reverse pickup and delivery of your product. Contact us with your order ID to start the return process.
I'm missing products from my order / my order is damaged. What should I do?
We apologise for your inconvenience. Please reach out to us immediately on 8530006318 through whatsapp or phone call.
We suggest you take photos of the interior and exterior of the parcel for further investigation from our end.
Do not worry at all, in such cases we will replace your product / refund your amount.
Sizing and measurements
How can I determine my size in Reverce Crewnecks / T-shirts / Pants?On each of our product pages, there is a "Find my size" button dedicated to this called "Size Guide". Upon clicking the button a measurements guide will appear. Products are measured flat and in inches.
Are your clothes true to size?For a male : If you're between a size, we suggest choosing the bigger size of the two.
For a female : If you're between a size, we suggest choosing the smaller size of the two.
My size is out of stock on your website. Will you restock?Our products are offered on a first come, first serve basis and most of our product offerings do not restock
What payment methods do you accept?
We accept most forms of payments :
Apple pay (For international card users)
Amex (For international card users)
I made a payment for my order but haven't reccieved a confirmation email. What is happening?
For prepaid orders : Incase you haven't received an order confirmation email after placing the order, check your junk/spam folder and even then if you don't see an order confirmation email,contact us
For COD orders : You will have to place an order again incase you haven't received an order confirmation email even after checking the junk/spam folder.
Can I purchase a Reverce Gift Card?
At this time we do not sell Reverce.in gift cards - they are provided only in eligible cases of returns
Send a message
Business name : Verce Design LLP
Phone | Whatsapp : 8530006318
Email : firstname.lastname@example.org